About us

Escapade Travel Insurance is a life and health insurance firm, based in the province of Québec, Canada.

Escapade Travel Insurance has acquired expertise in travel and expatriate insurance over the past thirty years. We stand out from conventional brokers because we offer our clients customized solutions that are adapted to their needs.

We have thousands of clients of all ages who travel to a host of destinations:

  • Snowbirds migrating south to escape the winter,
  • Professional corporations wishing to give added value to their members,
  • Interest groups that seek a customized solution,
  • Schools, universities and student groups,
  • Expatriates who require specialized solutions (war risk, disability, etc.),
  • Impatriates et Visitors to Canada (including insurances for Super Visa),
  • Companies that need to cover associates,
  • Young, active travellers who want low-cost, quality coverage,
  • Backpackers looking for insurance for their world tour.

ViaEscapade.com s our Web-oriented platform for young travellers who want medical coverage outside of their country of origin. ViaEscapade.com is unique in that we virtually can insure travellers for trips to virtually any country and destination (Please see your insurance policy). Being able to request online a travel insurance modification makes our insurance solutions even more attractive to individuals.

OUR MISSION
We strive to ensure that each traveler or expatriate leave with peace of mind, with the guarantee to have adequate coverage, support and guidance of the entire team of Escapade Travel Insurance, formed with the requirements of mobility and health internationally.

OUR COMMITMENT
We are dedicated to providing our clients with medical insurance that covers them from the first dollar of medical expenses incurred, with or without deductible, so their health is protected against all risks when they are traveling or living abroad. Our benefits can be customized to their profile and needs, as well as the sanitary conditions of their country of destination and local health care costs. In addition to medical insurance and assistance, we also offer Trip Cancelation, Accidental Death and Dismemberment, Personal Property Coverage, and Luggage Insurance.

OUR SUPPORT

Escapade Travel Insurance is the spokesperson at all stages of the life of an insurance contract.
Chaque année, le centre d’appels d’Escapade Assurance Voyage répond à des milliers d’appels de clients recherchant une couverture pour leurs voyages et séjours de courte ou longue durée à l’étranger.

Each year Escapade Travel Insurance call center responds to thousands of calls from customers seeking coverage for their trip and short or long visits abroad.

During the subscription period, our team, experienced and bilingual, is dedicated exclusively to health protection abroad. The diagnosis of needs and analysis of health status if necessary, allow us to guide our customers through our product range to obtain the adequate coverage.

We represent a new generation of negotiators, more attentive and responsive, providing customers with the services necessary to make adjustments to existing contracts according to their changing needs.

When a medical claim occurs, we remain at the client disposal to assist them in their course of action, help clarify the interpretation of the guarantees and be the spokesperson to defend the fair application of these guarantees.

OUR COMMITMENTS TO PARTNERS

As a professional of insurance, travel or in charge of an affinity group, you must differentiate yourself from the competition. On the basis of its three values, Escapade Travel Insurance can help you in the sense:

SIMPLICITY

  • Product eligibility criteria expanded, designed and managed exclusively by our company.
  • Provision of clear and factual marketing materials to support your recommendations to your customers or members.
  • An extranet with online pricing tools and follow-up subscriptions.

CUSTOMER-FRIENDLINESS

  • A phone line devoted for sales supports, accounting and management of your specific needs.
  • Service hours adapted to Canadian time slot.
  • Enticing commissions rates.
  • Support on complex claims files.

IMAGINATION

  • Flexibility and innovation in management processes and multimedia.
  • Opportunity to make available to our partners our call center.
  • Possibility of products under white label.
  • esign of insurance solutions for groups needs outside de norm.

DESIGNER AND DISTRIBUTOR OF SPECIALIZED INSURANCES

Insurance specialist for travel and expatriation, Escapade Travel Insurance deploys its expertise since 1990. A wider range of products and services supports and secures medically anyone travelling or residing outside their country of origin.

Our overall strategic approach is based on insurance matters for standard risks as well as covers risks of sub-standard type: business risk, destination not recommended for travellers, etc.

We focus on product innovation to conquer unexposed markets in the area of international mobility. Our guidelines: respond to the consumer’s demands, expand our coverage to fill insurance gaps, distinguish ourselves on typical needs.
Whether it’s to offer a standard or customized protection, the energy we put to structure our solutions, enhance when necessary original innovations, gives us a head lead.

Our assessment of applications allows us to handle past claims to offer affordable and competitive insurances.